RLB ESG Report 2024

Governance

ESG
Introduction
Environmental
Social
Governance
About RLB
Connect with us
Our governance structure
Statutory and regulatory compliance
How we validate our ESG performance
Gender and ethnicity pay analysis

Vivianne Todhunter

Business Improvement and Compliance Partner, Chair Global ESG Committee

compliance@uk.rlb.com

Connect on LinkedIn

Good governance underpins everything we do

As a 100% employee-owned practice, we have the freedom and independence to focus on being the kind of business we want to be – and being an ethical, responsible and sustainable business is important to us.

We believe that operating with integrity, transparency and accountability, and in compliance with laws and regulations, is fundamental to stakeholder trust and our continued success. We have zero tolerance for corruption, breaches of the law and unethical practices.

Governance is firmly anchored in our corporate culture and a standing item at meetings of our Executive Board. Mark Weaver, ESG Legal and Risk Director for UK and Europe, is responsible for all legal and operational aspects of governance.

Reporting to him is the RLB compliance team which oversees our management systems and policies for quality, sustainability, and health and safety in line with the requirements of international standards. Internal auditors are embedded across the business and work closely with our employees at all levels to minimise risk and liability, identify corrective and preventative action, share best practice and drive continual improvement.

Benchmarking our performance using the EcoVadis rating methodology and our support of the UN Global Compact are evidence of our commitment to reporting against ESG metrics and aligning our activities with the UN Sustainable Development Goals.

In 2024 we updated our supplier code of conduct and supplier pre-qualification questionnaire to ensure all organisations in our supply chain are aware of our policies and standards and their responsibilities to uphold them.

Target

Achieve EcoVadis Gold by 2025

Progress

We achieved EcoVadis Bronze in 2024

Status

█ More to do

Target

Zero environmental incidents or complaints

Progress

We continue to have zero environmental incidents or complaints

Status

█ Achieved/Ongoing

Target

Zero professional indemnity claims

Progress

We continue to have zero professional indemnity claims

Status

█ Achieved/Ongoing

Target

Zero incidents of bribery and corruption

Progress

We continue to have zero incidents of bribery and corruption

Status

█ Achieved/Ongoing

Target

Zero incidents of modern slavery

Progress

We continue to have zero incidents of modern slavery

Status

█ Achieved/Ongoing

Target

Zero successful cyber attacks

Progress

We have had two cyber attacks in the 12-month period

Status

█ More to do

Target

Achieve a minimum 80% client satisfaction score by 2026

Progress

This was a target we set ourselves in 2023

Status

█ Paused while our Director of Strategic Growth reviews approach

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